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Case file

Bank accounts

Complaint 18960562 Cadence Bank

Money back
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
Texas 786XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 23, 2026Complaint received
  2. Jan 23, 2026Sent to Cadence Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Cadence Bank complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Jun 13, 2026Bank accountsClosing an accountCan't close your accountMSFixedYes
Nov 14, 2025Bank accountsClosing an accountCan't close your accountNEFixedYes
Sep 20, 2025Bank accountsClosing an accountFunds not received from closed accountALMoney backYes
Jul 18, 2025Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Feb 12, 2025Bank accountsClosing an accountCan't close your accountPAExplainedYes
Oct 26, 2024Bank accountsClosing an accountCompany closed your accountTNExplainedYes
Oct 15, 2024Bank accountsClosing an accountCan't close your accountUTFixedYes
Oct 7, 2024Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Mar 13, 2024Bank accountsClosing an accountFees charged for closing accountMSExplainedYes
Nov 3, 2023Bank accountsClosing an accountFunds not received from closed accountALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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