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Mortgages

Complaint 14857962 Hanna

Money back
Company
Hanna
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
Ohio 44212
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 24, 2025Complaint received
  2. Jul 24, 2025Sent to Hanna
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Hanna complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Oct 17, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
Sep 13, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Nov 7, 2019MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jul 24, 2019MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Aug 6, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Jun 1, 2017MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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