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Complaint log

Hanna complaint log

The newest complaints about Hanna, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOHExplainedYes
Oct 24, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
Sep 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Jul 24, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHMoney backYes
Oct 17, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
Apr 17, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Dec 15, 2023MortgagesClosing on a mortgageFees or costs after closingPAExplainedYes
Jan 19, 2023MortgagesClosing on a mortgageOHMoney backYes
Sep 13, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Jul 21, 2020MortgagesClosing on a mortgageOHMoney backYes
Nov 7, 2019MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jul 24, 2019MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Aug 19, 2018MortgagesClosing on a mortgagePAExplainedYes
Aug 21, 2017MortgagesClosing on a mortgageOHExplainedYes
Aug 6, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Jun 1, 2017MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jan 12, 2016MortgagesApplication, originator, mortgage brokerPAMoney backYes
Oct 15, 2013MortgagesSettlement process and costsPAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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