Mortgage company · complaint record
Hanna complaints
Filed under Hanna Holdings Inc
Consumers have filed 18 complaints about Hanna since 2013, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 18
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since October 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 17, 2026
Most complained-about mortgage lenders & servicers
Hanna complaints by month
The busiest month was August 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hanna answered all time
- Closed with monetary relief527.8%
- Closed with explanation1372.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Hanna complaints are about
Top Hanna problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 2
- Application denials 1
Where Hanna complaints come from
Most complaints: Ohio (9), Pennsylvania (7), Virginia (1), North Carolina (1).
Hanna compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | HannaMortgages | - | 1 | - |
Compare side by side: Hanna vs Midwest Loan Services · Hanna vs Truhome Solutions · Hanna vs NEXA Mortgage · Hanna vs Hilltop
What people say about Hanna
All experiencesNo experiences with Hanna yet. Yours would be the first on the record - and the one the next person reads.
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Full logQuestions about Hanna
How many complaints does Hanna have?
Hanna has 18 complaints on record since October 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Hanna respond to complaints?
Yes. Hanna answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Hanna?
The most common problems are closing on a mortgage (6), applying for a mortgage or refinancing an existing mortgage (8), settlement process and costs (1).
Is Hanna legit?
Hanna is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hanna legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hanna?
Complain to Hanna in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hanna complaints come from?
Most come from Ohio (9), Pennsylvania (7), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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