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Case file

Credit reporting

Complaint 15117178 United Bankshares

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
Virginia 23860
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 6, 2025Complaint received
  2. Aug 6, 2025Sent to United Bankshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More United Bankshares complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Jun 10, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMDExplainedYes
Oct 2, 2024MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeVAExplainedYes
Jul 6, 2024Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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