Complaint log
United Bankshares complaint log
The newest complaints about United Bankshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 9, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 5, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Aug 25, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 15, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Aug 7, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Aug 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Aug 2, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jun 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 19, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jun 18, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jun 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 8, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 1, 2026 | Money transfers & apps | Fraud or scam | Explained |
| May 31, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| May 10, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| May 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 7, 2026 | Payday & personal loans | Issues with repayment | Explained |
| May 4, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 23, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Apr 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 9, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 18, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 6, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Feb 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Feb 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 27, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 5, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Dec 30, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Dec 15, 2025 | Bank accounts | Managing an accountCashing a check | Explained |
| Dec 13, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Dec 12, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 6, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Dec 1, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 11, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2025 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Oct 7, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 29, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works