Case file
Money transfers & apps
Complaint 15207106 Truist
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 11, 2025Complaint received
- Sep 4, 2025Sent to Truist (24 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 10, 2026 | Money transfers & apps | Other service problem | MD | Explained | Yes |
| Aug 8, 2026 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Jul 1, 2026 | Money transfers & apps | Other service problem | UT | Fixed | Yes |
| May 15, 2026 | Money transfers & apps | Other service problem | FL | Explained | Yes |
| Apr 15, 2026 | Money transfers & apps | Other service problem | SC | Explained | Yes |
| Jan 31, 2026 | Money transfers & apps | Other service problem | VA | Explained | Yes |
| Nov 5, 2025 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Oct 20, 2025 | Money transfers & apps | Other service problem | NC | Explained | Yes |
| Aug 28, 2025 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Aug 15, 2025 | Money transfers & apps | Other service problem | NJ | Explained | Yes |
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