Case file
Money transfers & apps
Complaint 22258318 Truist
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 15, 2026Complaint received
- May 15, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 10, 2026 | Money transfers & apps | Other service problem | MD | Explained | Yes |
| Aug 8, 2026 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Jul 1, 2026 | Money transfers & apps | Other service problem | UT | Fixed | Yes |
| Apr 15, 2026 | Money transfers & apps | Other service problem | SC | Explained | Yes |
| Jan 31, 2026 | Money transfers & apps | Other service problem | VA | Explained | Yes |
| Nov 5, 2025 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Oct 20, 2025 | Money transfers & apps | Other service problem | NC | Explained | Yes |
| Aug 28, 2025 | Money transfers & apps | Other service problem | GA | Explained | Yes |
| Aug 15, 2025 | Money transfers & apps | Other service problem | NJ | Explained | Yes |
| Aug 11, 2025 | Money transfers & apps | Other service problem | TN | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.