Case file
Credit cards
Complaint 15274584 Ally Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 13, 2025Complaint received
- Aug 14, 2025Sent to Ally Financial (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 2, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PA | Explained | Yes |
| Aug 21, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | AL | Fixed | Yes |
| Aug 20, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MO | Explained | Yes |
| Jul 21, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MD | Explained | Yes |
| Jul 19, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
| Jul 7, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Jun 30, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | OH | Explained | Yes |
| Jun 28, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | Explained | Yes |
| Jun 26, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Jun 2, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MN | Explained | Yes |
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