Case file
Credit cards
Complaint 15435253 Ally Financial
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 21, 2025Complaint received
- Aug 21, 2025Sent to Ally Financial
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Ally Financial complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 2, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PA | Explained | Yes |
| Aug 20, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MO | Explained | Yes |
| Aug 13, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | CA | Explained | Yes |
| Jul 21, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MD | Explained | Yes |
| Jul 19, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
| Jul 7, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Jun 30, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | OH | Explained | Yes |
| Jun 28, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | Explained | Yes |
| Jun 26, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Jun 2, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MN | Explained | Yes |
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