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Case file

Prepaid & gift cards

Complaint 15333424 Affirm

Explained
Company
Affirm
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
Texas 77077
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 16, 2025Complaint received
  2. Aug 26, 2025Sent to Affirm (10 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Affirm complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Mar 30, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billFLExplainedYes
Dec 2, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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