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Case file

Prepaid & gift cards

Complaint 17832473 Affirm

Explained
Company
Affirm
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting information about the card
From
Virginia 23224
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 2, 2025Complaint received
  2. Dec 2, 2025Sent to Affirm
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Affirm complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Mar 30, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billFLExplainedYes
Aug 16, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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