Case file
Bank accounts
Complaint 15353042 PenFed Credit Union
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 18, 2025Complaint received
- Aug 18, 2025Sent to PenFed Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | MD | In progress | Yes |
| Jul 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | PA | Money back | Yes |
| Jun 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NC | Money back | Yes |
| Jun 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | NM | Explained | Yes |
| Mar 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Fixed | Yes |
| Feb 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | VA | Explained | Yes |
| Feb 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Dec 31, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Nov 5, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MN | Explained | Yes |
| Aug 18, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WV | Explained | Yes |
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