Case file
Bank accounts
Complaint 23935107 PenFed Credit Union
Money back- Product
- Checking or savings account · Other banking product or service
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 7, 2026Complaint received
- Jul 7, 2026Sent to PenFed Credit Union
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | MD | In progress | Yes |
| Jun 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NC | Money back | Yes |
| Jun 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | NM | Explained | Yes |
| Mar 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Fixed | Yes |
| Feb 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | VA | Explained | Yes |
| Feb 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Dec 31, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Nov 5, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MN | Explained | Yes |
| Aug 18, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Aug 18, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WV | Explained | Yes |
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