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Case file

Auto loans & leases

Complaint 15456521 Consumer Financial Services

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem related to refinancing
From
Illinois 60633
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 22, 2025Complaint received
  2. Aug 22, 2025Sent to Consumer Financial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Consumer Financial Services complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
May 29, 2020Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanFLExplainedYes
Jan 15, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingFLMoney backYes
May 15, 2017Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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