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Complaint log

Consumer Financial Services complaint log

The newest complaints about Consumer Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLExplainedYes
Sep 29, 2026Auto loans & leasesRepossessionNotice to repossessFLExplainedNo
Jul 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Jul 10, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Jun 30, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Jun 30, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedILExplainedNo
Jun 18, 2026Auto loans & leasesRepossessionNotice to repossessILExplainedYes
May 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectMOExplainedYes
May 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectINExplainedYes
May 11, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtILExplainedYes
Mar 17, 2026Auto loans & leasesIncorrect information on your reportOld information reappears or never goes awayILExplainedYes
Mar 7, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Feb 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Jan 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jan 22, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectILExplainedYes
Jan 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Dec 30, 2025Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Dec 4, 2025Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeILExplainedYes
Nov 12, 2025Credit reportingIncorrect information on your reportInformation is incorrectFLExplainedYes
Nov 4, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportINExplainedYes
Oct 16, 2025Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
Aug 28, 2025Auto loans & leasesIncorrect information on your reportAccount information incorrectTXExplainedYes
Aug 22, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingILExplainedYes
Jul 18, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Jul 2, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jun 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
May 15, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
May 13, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
May 11, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Apr 25, 2025Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Apr 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Apr 13, 2025Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeFLExplainedYes
Apr 8, 2025Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
Mar 12, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Feb 16, 2025Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 28, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jan 24, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jan 13, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALExplainedYes
Jan 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 10, 2024Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingINExplainedYes
Nov 26, 2024Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleILExplainedYes
Nov 2, 2024Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeILExplainedYes
Oct 2, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Sep 17, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 9, 2024Auto loans & leasesImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Jul 22, 2024Auto loans & leasesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreILExplainedYes
Jun 11, 2024Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
May 6, 2024Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
May 5, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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