Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 15475163 USAA

Explained
Company
USAA
Product
Mortgage · VA mortgage
Detail
Closing disclosure or other related disclosures
From
New Mexico 875XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 24, 2025Complaint received
  2. Aug 24, 2025Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with USAA?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See USAA's record

More USAA complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 11, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresDEExplainedYes
Oct 13, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingVAExplainedYes
May 19, 2025MortgagesClosing on a mortgageDelays with the closing processTXExplainedYes
Apr 28, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingWAExplainedYes
Jan 7, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAExplainedYes
Oct 21, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresSDExplainedYes
Sep 16, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCOExplainedYes
Sep 7, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingGAExplainedYes
Aug 6, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPAExplainedYes
Apr 22, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingAZExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience