Case file
Credit cards
Complaint 15478678 Ally Financial
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with balance transfer
- Filed by
- Web · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 23, 2025Complaint received
- Aug 23, 2025Sent to Ally Financial
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Ally Financial complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2025 | Credit cards | Other features, terms, or problemsOther problem | UT | Explained | Yes |
| Sep 23, 2025 | Credit cards | Other features, terms, or problemsProblem with balance transfer | GA | Explained | Yes |
| Sep 15, 2025 | Credit cards | Other features, terms, or problemsOther problem | NJ | Explained | Yes |
| Sep 14, 2025 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Aug 26, 2025 | Credit cards | Other features, terms, or problemsProblem with balance transfer | CA | Explained | Yes |
| Aug 20, 2025 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| Aug 5, 2025 | Credit cards | Other features, terms, or problemsOther problem | KY | Explained | Yes |
| Jun 26, 2025 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Jun 24, 2025 | Credit cards | Other features, terms, or problemsProblem with balance transfer | PA | Explained | Yes |
| Jun 4, 2025 | Credit cards | Other features, terms, or problemsOther problem | TX | Explained | Yes |
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