Case file
Credit cards
Complaint 16156523 Ally Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Other problem
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 24, 2025Complaint received
- Sep 24, 2025Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 23, 2025 | Credit cards | Other features, terms, or problemsProblem with balance transfer | GA | Explained | Yes |
| Sep 15, 2025 | Credit cards | Other features, terms, or problemsOther problem | NJ | Explained | Yes |
| Sep 14, 2025 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Aug 26, 2025 | Credit cards | Other features, terms, or problemsProblem with balance transfer | CA | Explained | Yes |
| Aug 23, 2025 | Credit cards | Other features, terms, or problemsProblem with balance transfer | HI | Fixed | Yes |
| Aug 20, 2025 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| Aug 5, 2025 | Credit cards | Other features, terms, or problemsOther problem | KY | Explained | Yes |
| Jun 26, 2025 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Jun 24, 2025 | Credit cards | Other features, terms, or problemsProblem with balance transfer | PA | Explained | Yes |
| Jun 4, 2025 | Credit cards | Other features, terms, or problemsOther problem | TX | Explained | Yes |
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