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Case file

Auto loans & leases

Complaint 15539345 Auto Finance Center

Explained
Product
Vehicle loan or lease · Loan
Detail
Billing problem
From
North Carolina 28213
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 26, 2025Complaint received
  2. Sep 22, 2025Sent to Auto Finance Center (27 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Auto Finance Center complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jan 12, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNCExplainedNo
Jan 17, 2018Auto loans & leasesManaging the loan or leaseBilling problemVAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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