Auto lender · complaint record
Auto Finance Center complaints
Consumers have filed 8 complaints about Auto Finance Center since 2018, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #103 of 193
Since January 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 8, 2026
Most complained-about auto lenders
Auto Finance Center complaints by month
The busiest month was February 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Auto Finance Center answered all time
- Closed with monetary relief112.5%
- Closed with explanation675%
- Untimely response112.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Auto Finance Center complaints are about
Top Auto Finance Center problems
Inside "Managing the loan or lease"
- Billing problem 2
- Problem with additional products or services purchased with the loan 1
Auto Finance Center compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Auto Finance CenterAuto loans & leases | - | 2 | - |
Compare side by side: Auto Finance Center vs The Savings Group · Auto Finance Center vs AC AutoPay LLC, Denver, CO Branch · Auto Finance Center vs CARS Acquisition · Auto Finance Center vs EA Holdings
What people say about Auto Finance Center
All experiencesNo experiences with Auto Finance Center yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Auto Finance Center complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Jan 12, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 26, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 12, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 9, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Nov 10, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 17, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
Questions about Auto Finance Center
How many complaints does Auto Finance Center have?
Auto Finance Center has 8 complaints on record since January 2018, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Auto Finance Center respond to complaints?
Yes. Auto Finance Center answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Auto Finance Center?
The most common problems are managing the loan or lease (3), improper use of your report (2), false statements or representation (1).
Is Auto Finance Center legit?
Auto Finance Center is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Auto Finance Center legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Auto Finance Center?
Complain to Auto Finance Center in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Auto Finance Center complaints come from?
Most come from North Carolina (6), Texas (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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