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Case file

Auto loans & leases

Complaint 2784814 Auto Finance Center

Money back
Product
Vehicle loan or lease · Loan
Detail
Billing problem
From
Virginia 22191
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jan 17, 2018Complaint received
  2. Feb 20, 2018Sent to Auto Finance Center (34 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Auto Finance Center complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jan 12, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNCExplainedNo
Aug 26, 2025Auto loans & leasesManaging the loan or leaseBilling problemNCExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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