Case file
Payday & personal loans
Complaint 15555375 Citibank
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 27, 2025Complaint received
- Aug 27, 2025Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about charged fees or interest you didn't expect
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NY | Explained | Yes |
| Jul 20, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | FL | Money back | Yes |
| Jun 5, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NV | Explained | Yes |
| May 22, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | CO | Explained | Yes |
| May 12, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | CA | Fixed | Yes |
| Feb 11, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | LA | Explained | Yes |
| Nov 4, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Oct 2, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Aug 14, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | FL | Explained | Yes |
| Jul 12, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | WI | Explained | Yes |
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