Case file
Payday & personal loans
Complaint 31020307 Citibank
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 26, 2026Complaint received
- Oct 26, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about charged fees or interest you didn't expect
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 20, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | FL | Money back | Yes |
| Jun 5, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NV | Explained | Yes |
| May 22, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | CO | Explained | Yes |
| May 12, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | CA | Fixed | Yes |
| Feb 11, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | LA | Explained | Yes |
| Nov 4, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Oct 2, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Aug 27, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | KY | Explained | Yes |
| Aug 14, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | FL | Explained | Yes |
| Jul 12, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | WI | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.