Case file
Payday & personal loans
Complaint 24399621 Citibank
Money back- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 20, 2026Complaint received
- Jul 20, 2026Sent to Citibank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citibank complaints about charged fees or interest you didn't expect
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NY | Explained | Yes |
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| Nov 4, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Oct 2, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Aug 27, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | KY | Explained | Yes |
| Aug 14, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | FL | Explained | Yes |
| Jul 12, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | WI | Explained | Yes |
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