Case file
Credit cards
Complaint 15753378 Google Compare Credit Cards
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- From
- -
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 5, 2025Complaint received
- Oct 20, 2025Sent to Google Compare Credit Cards (45 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Google Compare Credit Cards complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 24, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MA | Explained | Yes |
| Jun 26, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | DC | Explained | Yes |
| May 22, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | PA | Explained | Yes |
| Sep 23, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NV | Explained | Yes |
| Aug 29, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MO | Explained | Yes |
| May 29, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | TX | Explained | Yes |
| Feb 17, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Jan 7, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | IL | Explained | Yes |
| Nov 3, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NY | Explained | Yes |
| Sep 5, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | Explained | Yes |
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