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Credit reporting

Complaint 15771820 SoFi

Fixed
Company
SoFi
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem with product or service terms changing
From
South Dakota 57201
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Sep 6, 2025Complaint received
  2. Sep 6, 2025Sent to SoFi
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SoFi complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Jul 16, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceALExplainedYes
Apr 10, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedIDExplainedYes
Mar 7, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceOHExplainedYes
Dec 6, 2025Credit cardsCredit monitoring or identity theft protection servicesProblem with product or service terms changingMNExplainedYes
Nov 17, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesNEExplainedYes
Sep 10, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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