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Credit cards

Complaint 17800794 SoFi

Explained
Company
SoFi
Product
Credit card · General-purpose credit card or charge card
Detail
Problem with product or service terms changing
From
Minnesota 55443
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 6, 2025Complaint received
  2. Dec 6, 2025Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Jul 16, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceALExplainedYes
Apr 10, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedIDExplainedYes
Mar 7, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceOHExplainedYes
Nov 17, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesNEExplainedYes
Sep 10, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceILExplainedYes
Sep 6, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingSDFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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