Case file
Bank accounts
Complaint 15795301 Firstbank
Money back- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Referral
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Sep 4, 2025Complaint received
- Sep 8, 2025Sent to Firstbank (4 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Firstbank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 13, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CO | Explained | Yes |
| Sep 29, 2025 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | CO | Explained | Yes |
| Jun 24, 2025 | Bank accounts | Opening an accountUnable to open an account | AZ | Fixed | Yes |
| Mar 5, 2025 | Bank accounts | Opening an accountUnable to open an account | CO | Explained | Yes |
| Nov 18, 2024 | Bank accounts | Opening an accountDidn't receive terms that were advertised | AZ | Fixed | Yes |
| Sep 20, 2023 | Bank accounts | Opening an accountUnable to open an account | ND | Fixed | Yes |
| Jun 9, 2023 | Bank accounts | Opening an accountUnable to open an account | CO | Explained | Yes |
| Nov 19, 2022 | Bank accounts | Opening an accountDidn't receive terms that were advertised | AZ | Explained | Yes |
| Apr 23, 2022 | Bank accounts | Opening an accountUnable to open an account | CO | Explained | Yes |
| Aug 20, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | CO | Fixed | Yes |
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