Case file
Bank accounts
Complaint 16247517 Firstbank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Account opened without my consent or knowledge
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 29, 2025Complaint received
- Nov 7, 2025Sent to Firstbank (39 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 13, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CO | Explained | Yes |
| Sep 4, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | AZ | Money back | Yes |
| Jun 24, 2025 | Bank accounts | Opening an accountUnable to open an account | AZ | Fixed | Yes |
| Mar 5, 2025 | Bank accounts | Opening an accountUnable to open an account | CO | Explained | Yes |
| Nov 18, 2024 | Bank accounts | Opening an accountDidn't receive terms that were advertised | AZ | Fixed | Yes |
| Sep 20, 2023 | Bank accounts | Opening an accountUnable to open an account | ND | Fixed | Yes |
| Jun 9, 2023 | Bank accounts | Opening an accountUnable to open an account | CO | Explained | Yes |
| Nov 19, 2022 | Bank accounts | Opening an accountDidn't receive terms that were advertised | AZ | Explained | Yes |
| Apr 23, 2022 | Bank accounts | Opening an accountUnable to open an account | CO | Explained | Yes |
| Aug 20, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | CO | Fixed | Yes |
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