Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Auto loans & leases

Complaint 15837925 Carvana Group

Explained
Product
Vehicle loan or lease · Lease
Detail
Denied request to lower payments
From
California 92252
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 10, 2025Complaint received
  2. Sep 11, 2025Sent to Carvana Group (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Carvana Group?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Carvana Group's record

More Carvana Group complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 14, 2026Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyCAExplainedYes
May 30, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMNExplainedYes
Apr 3, 2024Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
Feb 6, 2024Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsWIExplainedYes
Jan 22, 2024Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsWIExplainedYes
Aug 24, 2023Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsNYExplainedYes
Apr 21, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleMEExplainedYes
Mar 28, 2023Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Jan 30, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleMOExplainedYes
Dec 8, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience