Complaint 15979901 Kraken

Explained

Company: Kraken
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Unexpected or other fees
From: Illinois 60611
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 16, 2025Complaint received
Sep 16, 2025Sent to Kraken
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about unexpected or other fees

Received	About	Issue	State	Answer	On time
Oct 15, 2026	Crypto	Unexpected or other fees	-	Explained	Yes
Jun 28, 2026	Crypto	Unexpected or other fees	CA	Explained	Yes
Aug 12, 2025	Crypto	Unexpected or other fees	NY	Explained	Yes
Apr 14, 2023	Money transfers & apps	Unexpected or other fees	CO	Explained	Yes
Oct 25, 2022	Crypto	Unexpected or other fees	TX	Explained	Yes
Dec 15, 2020	Crypto	Unexpected or other fees	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works