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Money transfers & apps

Complaint 6841162 Kraken

Explained
Company
Kraken
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
Colorado 80241
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 14, 2023Complaint received
  2. Apr 14, 2023Sent to Kraken
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026CryptoUnexpected or other fees-ExplainedYes
Jun 28, 2026CryptoUnexpected or other feesCAExplainedYes
Sep 16, 2025CryptoUnexpected or other feesILExplainedYes
Aug 12, 2025CryptoUnexpected or other feesNYExplainedYes
Oct 25, 2022CryptoUnexpected or other feesTXExplainedYes
Dec 15, 2020CryptoUnexpected or other feesNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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