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Money transfers & apps

Complaint 1602793 Xoom

Money back
Company
Xoom
Product
Money transfers · International money transfer
From
Maryland 20850
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Oct 12, 2015Complaint received
  2. Oct 12, 2015Sent to Xoom
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Xoom complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jul 30, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Apr 22, 2026Money transfers & appsMoney was not available when promisedMAExplainedYes
Mar 11, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Jan 3, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Aug 21, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes
Aug 16, 2024Money transfers & appsMoney was not available when promisedCTExplainedYes
Oct 6, 2023CryptoMoney was not available when promisedNJExplainedYes
Aug 20, 2023Money transfers & appsMoney was not available when promisedTXExplainedYes
May 5, 2023Money transfers & appsMoney was not available when promised-ExplainedYes
Feb 3, 2023Money transfers & appsMoney was not available when promisedMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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