Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 1611471 Cognition Financial

Explained
Product
Student loan · Non-federal student loan
Detail
Don't agree with fees charged
From
Massachusetts 01106
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 16, 2015Complaint received
  2. Nov 4, 2015Sent to Cognition Financial (19 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Cognition Financial?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Cognition Financial's record

More Cognition Financial complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanNEExplainedYes
Aug 14, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedMAExplainedYes
Oct 17, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceKYMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience