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Complaint log

Cognition Financial complaint log

The newest complaints about Cognition Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 1, 2018Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsINExplainedYes
Sep 21, 2017Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Apr 20, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanNEExplainedYes
Apr 4, 2017Debt collectionCommunication tacticsFrequent or repeated callsCTExplainedYes
Aug 14, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedMAExplainedYes
Apr 8, 2016Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
Oct 16, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedMAExplainedYes
Sep 30, 2015Bank accountsAccount opening, closing, or managementFLExplainedYes
Oct 17, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceKYMoney backYes
Feb 11, 2014Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 27, 2013Student loansProblems when you are unable to payILExplainedYes
Aug 29, 2013Student loansRepaying your loanFLExplainedYes
Jun 9, 2013Student loansRepaying your loanGAExplainedYes
Mar 13, 2013Student loansRepaying your loanINFixedYes
Sep 13, 2012Student loansProblems when you are unable to payTXExplainedYes
Aug 30, 2012Student loansProblems when you are unable to payGAExplainedYes
Aug 20, 2012Student loansProblems when you are unable to payTXExplainedYes
Aug 19, 2012Student loansRepaying your loanOHExplainedYes
Aug 3, 2012Student loansProblems when you are unable to payMAFixedYes
Jul 30, 2012Student loansProblems when you are unable to payTXExplainedYes
Jul 17, 2012Student loansProblems when you are unable to payNYExplainedYes
Jul 17, 2012Student loansRepaying your loanFLExplainedYes
Jul 15, 2012Student loansProblems when you are unable to payMIExplainedYes
Jun 21, 2012Student loansRepaying your loanWIExplainedYes
Jun 20, 2012Student loansRepaying your loanAZExplainedYes
Jun 20, 2012Student loansProblems when you are unable to payCOExplainedYes
Jun 15, 2012Student loansProblems when you are unable to payTXExplainedYes
Jun 15, 2012Student loansRepaying your loanNCExplainedYes
Jun 14, 2012Student loansRepaying your loanGAExplainedYes
Jun 12, 2012Student loansProblems when you are unable to payINExplainedYes
May 31, 2012Student loansRepaying your loanAZFixedYes
May 30, 2012Student loansProblems when you are unable to payMIExplainedYes
May 24, 2012Student loansProblems when you are unable to payAZFixedYes
May 18, 2012Student loansRepaying your loanCAExplainedYes
May 16, 2012Student loansProblems when you are unable to payKYExplainedYes
May 16, 2012Student loansProblems when you are unable to payNCExplainedYes
May 10, 2012Student loansRepaying your loanCTFixedYes
May 4, 2012Student loansRepaying your loanNCExplainedYes
Mar 21, 2012Student loansProblems when you are unable to payOHExplainedYes
Mar 9, 2012Student loansProblems when you are unable to payCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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