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Student loans

Complaint 2062697 Cognition Financial

Explained
Product
Student loan · Non-federal student loan
Detail
Don't agree with fees charged
From
Massachusetts 011XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 14, 2016Complaint received
  2. Sep 14, 2016Sent to Cognition Financial (31 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cognition Financial complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanNEExplainedYes
Oct 16, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedMAExplainedYes
Oct 17, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceKYMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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