Case file
Bank accounts
Complaint 16173347 HSBC
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Money was taken from your account on the wrong day or for the wrong amount
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 25, 2025Complaint received
- Nov 10, 2025Sent to HSBC (46 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HSBC complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | - | In progress | Yes |
| May 20, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| May 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Sep 10, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | IL | Explained | Yes |
| May 9, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Aug 30, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NJ | Explained | Yes |
| Jul 26, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Money back | Yes |
| Mar 2, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Feb 29, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Feb 22, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
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