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Debt collection

Complaint 16218111 CarMax

Explained
Company
CarMax
Product
Debt collection · Auto debt
Detail
Frequent or repeated calls
From
Maryland 21117
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 28, 2025Complaint received
  2. Sep 28, 2025Sent to CarMax
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CarMax complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Debt collectionCommunication tacticsFrequent or repeated callsTNExplainedYes
Jul 16, 2026Debt collectionCommunication tacticsFrequent or repeated callsINExplainedYes
Jun 16, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingGAExplainedYes
Apr 6, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Mar 13, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Feb 17, 2026Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
Jan 22, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmTXFixedYes
Jan 10, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Oct 28, 2025Debt collectionCommunication tacticsFrequent or repeated callsMAExplainedYes
Sep 24, 2025Debt collectionCommunication tacticsFrequent or repeated callsKYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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