Case file
Debt collection
Complaint 20989183 CarMax
Explained- Product
- Debt collection · Auto debt
- Detail
- Frequent or repeated calls
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 6, 2026Complaint received
- May 14, 2026Sent to CarMax (38 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More CarMax complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TN | Explained | Yes |
| Jul 16, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | IN | Explained | Yes |
| Jun 16, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | GA | Explained | Yes |
| Mar 13, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | FL | Explained | Yes |
| Feb 17, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | IL | Explained | Yes |
| Jan 22, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | TX | Fixed | Yes |
| Jan 10, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Explained | Yes |
| Oct 28, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | MA | Explained | Yes |
| Sep 28, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | MD | Explained | Yes |
| Sep 24, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | KY | Fixed | Yes |
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