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Credit reporting

Complaint 16306335 Sallie Mae

Explained
Company
Sallie Mae
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
Arkansas 728XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 2, 2025Complaint received
  2. Oct 2, 2025Sent to Sallie Mae
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sallie Mae complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXIn progressYes
Aug 11, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLIn progressYes
Jul 16, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesILExplainedYes
Jun 18, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCOExplainedYes
May 15, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceVAExplainedYes
Mar 1, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedYes
Jan 4, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesNCExplainedYes
Oct 20, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYExplainedYes
Aug 12, 2025Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesTNExplainedYes
Aug 6, 2025Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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