Case file
Credit reporting
Complaint 16324658 Sterling Infosystems
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 2, 2025Complaint received
- Oct 2, 2025Sent to Sterling Infosystems
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sterling Infosystems complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | VA | Explained | Yes |
| Oct 2, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | ME | Explained | Yes |
| Aug 18, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | TX | Explained | Yes |
| Jun 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | FL | Explained | Yes |
| Jun 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | GA | Explained | Yes |
| Jun 1, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | OH | Explained | Yes |
| May 27, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | ID | Explained | Yes |
| May 25, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | GA | Explained | Yes |
| May 20, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | TX | Explained | Yes |
| Feb 27, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | TX | Explained | Yes |
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