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Bank accounts

Complaint 16411701 Beacon Financial

Explained
Product
Checking or savings account · CD (Certificate of Deposit)
Detail
Funds not received from closed account
From
Massachusetts 01527
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 7, 2025Complaint received
  2. Nov 18, 2025Sent to Beacon Financial (42 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Beacon Financial complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 20, 2026Bank accountsClosing an accountFunds not received from closed accountMAExplainedYes
Jan 15, 2026Bank accountsClosing an accountCan't close your accountNYMoney backYes
Jan 7, 2026Bank accountsClosing an accountCan't close your accountVAMoney backYes
May 14, 2025Bank accountsClosing an accountCompany closed your accountRIExplainedYes
Nov 5, 2024Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Nov 3, 2024Bank accountsClosing an accountCompany closed your accountMAExplainedNo
Mar 3, 2023Bank accountsClosing an accountCan't close your accountCTExplainedYes
Jun 22, 2020Bank accountsClosing an accountFees charged for closing accountMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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