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Case file

Bank accounts

Complaint 18779278 Beacon Financial

Money back
Product
Checking or savings account · Checking account
Detail
Can't close your account
From
New York 13501
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 15, 2026Complaint received
  2. Jan 26, 2026Sent to Beacon Financial (11 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Beacon Financial complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 20, 2026Bank accountsClosing an accountFunds not received from closed accountMAExplainedYes
Jan 7, 2026Bank accountsClosing an accountCan't close your accountVAMoney backYes
Oct 7, 2025Bank accountsClosing an accountFunds not received from closed accountMAExplainedYes
May 14, 2025Bank accountsClosing an accountCompany closed your accountRIExplainedYes
Nov 5, 2024Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Nov 3, 2024Bank accountsClosing an accountCompany closed your accountMAExplainedNo
Mar 3, 2023Bank accountsClosing an accountCan't close your accountCTExplainedYes
Jun 22, 2020Bank accountsClosing an accountFees charged for closing accountMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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