Case file
Mortgages
Complaint 16447377 Trustmark
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue with the application process
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 8, 2025Complaint received
- Oct 10, 2025Sent to Trustmark (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Trustmark complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| May 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | FL | Explained | Yes |
| Jan 25, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Jul 24, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MS | Explained | Yes |
| Feb 10, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MS | Explained | Yes |
| Jan 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Nov 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Oct 29, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AL | Explained | Yes |
| Jun 7, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MS | Explained | Yes |
| May 11, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MS | Explained | Yes |
| May 26, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AL | Explained | Yes |
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