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Mortgages

Complaint 21836110 Trustmark

Explained
Company
Trustmark
Product
Mortgage · Other type of mortgage
Detail
Delays in the application process
From
Florida 324XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 3, 2026Complaint received
  2. May 3, 2026Sent to Trustmark
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Trustmark complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processALExplainedNo
Jan 25, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jul 24, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMSExplainedYes
Feb 10, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMSExplainedYes
Jan 25, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTNExplainedYes
Nov 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTNExplainedYes
Oct 29, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Jun 7, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMSExplainedYes
May 11, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMSExplainedYes
May 26, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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