Case file
Credit cards
Complaint 16488384 Broker Solutions
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Oct 10, 2025Complaint received
- Oct 10, 2025Sent to Broker Solutions
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Broker Solutions complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 15, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | CA | Explained | Yes |
| Jul 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Feb 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Dec 2, 2025 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CO | Explained | Yes |
| Nov 12, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | LA | Explained | Yes |
| Oct 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Oct 23, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Oct 6, 2025 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | IL | Explained | Yes |
| Aug 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | GA | Explained | Yes |
| May 29, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NH | Explained | Yes |
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