Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 14, 2025Complaint received
- Oct 14, 2025Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 18, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Jul 15, 2026 | Money transfers & apps | Problem with customer service | PA | Explained | Yes |
| Jun 22, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jun 2, 2026 | Money transfers & apps | Problem with customer service | KY | Explained | Yes |
| Feb 3, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
| Nov 23, 2025 | Money transfers & apps | Problem with customer service | IN | Explained | Yes |
| Nov 11, 2025 | Money transfers & apps | Problem with customer service | NY | Explained | Yes |
| Nov 10, 2025 | Money transfers & apps | Problem with customer service | VA | Money back | Yes |
| Sep 13, 2025 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Aug 18, 2025 | Money transfers & apps | Problem with customer service | MD | Explained | Yes |
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