Case file
Money transfers & apps
Complaint 24231044 USAA
Explained- Product
- Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 15, 2026Complaint received
- Jul 15, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 18, 2026 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Jun 22, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jun 2, 2026 | Money transfers & apps | Problem with customer service | KY | Explained | Yes |
| Feb 3, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
| Nov 23, 2025 | Money transfers & apps | Problem with customer service | IN | Explained | Yes |
| Nov 11, 2025 | Money transfers & apps | Problem with customer service | NY | Explained | Yes |
| Nov 10, 2025 | Money transfers & apps | Problem with customer service | VA | Money back | Yes |
| Oct 14, 2025 | Debt relief & credit repair | Problem with customer service | GA | Explained | Yes |
| Sep 13, 2025 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Aug 18, 2025 | Money transfers & apps | Problem with customer service | MD | Explained | Yes |
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