Case file
Credit reporting
Complaint 16751796 Firstsource Business Process Services
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Oct 22, 2025Complaint received
- Nov 4, 2025Sent to Firstsource Business Process Services (13 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstsource Business Process Services complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | In progress | Yes |
| Jun 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MD | Explained | Yes |
| May 1, 2026 | Credit cards | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | GA | Explained | Yes |
| Dec 31, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Dec 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NY | Explained | Yes |
| Jun 13, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | CA | Explained | Yes |
| Jun 2, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Feb 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Nov 5, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Sep 13, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
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